Processor: Intel64 Family 6 Model 158 Stepping 9 GenuineIntel ~2808 Mhz Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe Just tried to do an update and it states "No Updates Available"Īdobe Acrobat Pro DC | Continuous Release | Version 2019.012.20035 I have "Show Large Images" checked and have tried everything else in this thread. This has been happening for over a year and I typically close everything down and reboot and it fixes it for a short period of time. If the application has been open for an extended length of time, I switch back to the Acrobat Pro DC window and get the error message "insufficient data for image".
Happens all the time with different PDF's. Yes, error messages and fixing them is a nuisance, but clearly the generating app has a serious bug. Undetected errors can cost money (a lot of money if it's an advert with a print run of 5 million, for example) and have legal implications, I'd rather know. Some apps might show the graphic as a corrupt blur 1/3 of the size (because of treating greyscale data as RGB). Chrome shows the whole graphic, but in red. You say other viewers are correct, but what is "correct"? Mac Preview leaves out the graphic.
This error, on a correct PDF, is a strong indication that the file has become damaged, and we should know that. So clearly your app does more than rearrange content. Not only that, it is a different number of pixels - 557 x 113. In the unlinearized example, the problem graphic is, correctly, DeviceGray. In Acrobat "optimize for fast web view" does a bunch of extra stuff including common background combining. It might seem that the only job of linearization is to move content and create linearization tables, but often this is combined with other functions. It is indeed a greyscale JPEG file, because it works if the colour space is corrected in the PDF. I found the problem graphic is the white "stay open OX" logo at bottom right.
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